Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Online Member Services, register, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Online Member Services anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Online Member Services related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Online Member Services. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Online Member Services, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information:
Westfield Area YMCA may collect and use Users personal information for the following purposes:
- To run and operate our Site and App
We may need your information display content on our Online Member Services correctly.
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Online Member Services.
- To improve our Site and App
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about them when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Online Member Services feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Online Member Services.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and Online Member Services or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users who have provided email addresses will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and Online Member Services or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Users may opt-out by following instructions provided or by contacting us.
Third party websites
Users may find advertising or other content on our Site or App that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site or App. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site or App, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using any Online Member Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Online Member Services. Your continued use of our Online Member Services following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on May 18, 2018.